Privacy Policy

This Privacy Policy applies to all services provided by Lyreli, reachable at info@lyreli.com
We value the privacy of our customers and are committed to handling all personal information you share with us in a secure and confidential manner.

1. Information We Collect

We collect personal information that you provide when placing an order, creating an account, or interacting with our website. This may include:

  • Full name

  • Address information (billing and shipping)

  • Email address

  • Phone number

  • Payment details (processed securely by third parties)

  • IP address and device information

  • Activity and interactions on our website

2. Purpose of Data Processing

Your personal data is used only for legitimate business purposes, such as:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending important updates, order confirmations, and relevant information

  • Improving our products, website performance, and user experience

  • Ensuring secure transactions and preventing fraud

We collect and process only the information necessary to fulfill these purposes.

3. Sharing Information with Third Parties

We only share your data with third-party partners when it is essential to provide our services, such as:

  • Payment providers – to process your transactions securely

  • Shipping companies – to deliver your orders efficiently

  • IT and marketing partners – to maintain and improve our website and communications

We may also share data when required by law or to protect our legal rights.
Lyreli does not sell, rent, or trade your personal data to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
Once the retention period expires, your information will be securely deleted or anonymized.

5. Cookies

Our website uses cookies and similar technologies to:

  • Enhance website functionality and user experience

  • Analyse visitor behaviour and traffic patterns

  • Support marketing and advertising efforts

You can modify your cookie preferences through your browser settings at any time.
However, disabling cookies may affect your ability to use certain website features.

6. Your Rights

As a customer, you have the right to:

  • Access your personal data we hold

  • Correct any inaccurate or incomplete information

  • Request deletion of your personal data, within legal limits

  • Object to data processing for marketing or other purposes

  • Request data portability, where applicable

If you wish to exercise these rights, please contact us via info@lyreli.com.

7. Security of Your Data

We take data protection seriously.
Lyreli employs strict security measures — including SSL encryption, secure servers, and trusted third-party systems — to prevent unauthorized access, alteration, or disclosure of your personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The most recent version will always be available at https://lyreli.com/.

We encourage you to review this page periodically to stay informed of any updates.

9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

Lyreli
📧 Email: info@lyreli.com
🌐 Website: https://lyreli.com/
🕒 Opening Hours: Monday – Saturday, 9:00 AM to 5:00 PM (Closed on Sundays)